Tech Me Out

Tech Me Out: Beginners guide to Hyperautomation

The next in our blog series, ‘Tech Me Out’, aimed at demystifying and explaining some of the technologies and technical terms we encounter and use every day in the b2b tech PR world.

What is the technology?

Hyperautomation is a savvy and impactful approach towards automation. It’s the amalgamation of advanced technologies like Artificial Intelligence (AI), Machine Learning (ML), Robotic Process Automation (RPA) and others, to facilitate a harmonious automation of complex processes, enabling organisations to streamline processes efficiently and accurately across the organisation, using minimum resources.

What does it do?

Hyperautomation uses existing automation technologies along with analytics and intelligence to further drive the automation process at a more advanced level. And unlike RPA, which can be restricted to predefined, repetitive tasks, Hyperautomation is adaptive and capable of intelligently processing unstructured information to arrive at the best possible solution. It helps eliminate repetitive tasks and automate manual ones. Or, as Gartner explains it, Hyperautomation is a business-driven approach adopted by organisations to systematically and rapidly identity, vet and automate as many businesses and IT processes as possible.

Why should I care about it?

Automation can be very beneficial to an organisation to streamline processes, improve productivity, efficiency, and boost morale by reducing human intervention in repetitive and menial tasks, allowing employees to focus on cognitive tasks. Hyperautomation enhances the use of data collected by an organisation, by providing additional insights and crisps data segregation with the help of AI and ML. Similarly, it helps reduce overall costs, and the market for technology that enables hyperautomation is expected to reach $596.6 billion in 2022.
Gartner predicts that by 2024, organizations will lower operational costs by 30% by combining hyperautomation technologies with redesigned operational processes.

Who’s talking about it?

Gartner has named Hyperautomation a top 10 strategic technology trend for 2022 and there’s no denying the pandemic helped fuel the acceleration of automation within organisations.
With Hyperautomation, IBM has helped clients reduce the amount of time spent on manual processes by 80% saving thousands of work hours for higher-value work.


Written by Charmaine Pereira

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