Sector

Mobile & Telecoms

Telecoms has never been so vital to the world’s economy—and the challenges have never been so complex for the vendors, suppliers and service providers keeping telecoms infrastructure running.

Winner of the 2023 PRmoment Technology Agency of the Year, B2B Agency of the Year, and PRovoke EMEA Technology Consultancy of the Year, CCGroup, with over four decades of experience in mobile and telecoms, has been around as long as the UK’s mobile industry.

Mobile & Telecoms knowledge and expertise

The mobile and telecoms market has never been so vital as it is today, yet telecoms service providers find themselves in an increasingly precarious position. Why? Because data has become commoditised, and there is a far greater focus on the services we receive than the data infrastructure necessary to receive them. The question they face is: what now? What is the value proposition of a service provider beyond the underlying infrastructure?

Mobile and telecoms have a relentless and inevitable cycle of technology investment, driven by the need to roll out new generations of technology, and keep up with customer demand. Service providers are under pressure to find innovative ways to enhance their networks and unlock new use cases, all while keeping costs down and revenue up. While previous generations of telecoms technology have embraced the old adage ‘build it, and they will come’, today things look a little different. Now more than ever, network investment needs to rhyme with new use cases, monetisation, and increased value to the end customer. 

For vendors selling into mobile and telecoms service providers, this changing landscape is proving increasingly challenging. Their message to potential customers needs to go beyond capabilities—it needs to be business and outcome focused, with a clear view of how their solutions will bring additional value to a service provider’s organisation. 

Mobile & Telecoms approach

Telco vendors need to speak the same language as their customers—reflecting their concerns and challenges, while demonstrating the technical capability to overcome these issues. Technical capabilities are just one part of the story. There needs to be an understanding of the business implications, and that understanding needs to be embedded in every message.

CCGroup is a telecoms and mobile PR and marketing agency that understands this market like no other. Our decades-long experience and data-driven insight allows us to design campaigns that elevate our clients above competitors in the media and among influencers.

We align our approach with our clients’ business objectives, determining what tactics are best suited to generating leads, securing investment interest or building brand reputation. CCGroup has the knowledge, expertise and industry relationships to make a Mobile and Telecoms PR and marketing campaign a success.

Mobile & Telecoms services

The right mix of public relations and marketing services will let your prospects know you understand their needs and have what they need to grow. CCGroup, as an integrated PR and marketing agency, can tailor a programme to meet these objectives—and measure the results in ways that go beyond coverage numbers.

Anais Merlin

Head of Mobile & Telecoms

Anais Merlin

Why choose CCGroup?

Connect Communication & Growth

At CCGroup we’re all about Connection, Communication and Growth.

CCGroup has four decades of experience in telecoms and mobile B2B technology communications. Our industry experience is unparalleled, working with startups, scaleups and incumbents across the entire telecoms ecosystem.

We are an integrated PR and marketing agency with a channel-agnostic, audience-centric approach, tailored to address our clients’ most pressing challenges.

We work with local partners to give us a global footprint, ensuring our clients can target markets with specific local knowledge and expertise.

  • Telecoms PR and marketing needs to be laser-focused on customers’ objectives—technical advances are only ever going to be part of the story. The wider story needs to show that you understand the challenges and opportunities facing your service provider customers.

    Anaïs Merlin, Head of Mobile and Telecoms - CCGroup

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Awards

2023-24

EMEA Technology Consultancy of the Year

2023, 2022, 2021 & 2020

Technology Agency of the Year

2023, 2022 & 2020

B2B Agency of the Year

Challenges & opportunities

Telecoms finds itself in a mid-life crisis of sorts. It has been at the forefront of transforming the way people live and work, but it is now facing an uncertain future. Decreasing revenue, expensive technology investment cycles, and difficulty in differentiating propositions leaves service providers pondering their next move. How do they avoid becoming a commodity, while also showcasing their utility-like value?

The opportunity for vendors is in recognising these needs and tailoring their solutions and messaging to meet it. Rather than simply focusing on being better, faster, and more efficient, they need to understand how their technologies can meet business needs as well as technological demands. This understanding must be reflected in every message, going beyond the “what” to the “why”. CCGroup provides the sector knowledge and the PR and marketing knowhow that can allow telecoms vendors to showcase that understanding, and how they can deliver value to their audience.

Get in touch with our Mobile & Telecoms specialists

If you are a Mobile & Telecoms vendor looking to connect to in-depth industry experience, communicate a clear point of distinction and grow your industry influence and customer base then we'd love to hear from you.